Frequently Asked Questions
Just contact us via this website or speak to your broker. If you call us, you will always speak to an experienced person involved in our business and able to help. No call centres and no one will try to cross-sell you other financial products. Just loans. No fuss.
We are Australian owned and locally based. We have successfully been lending to individuals and businesses since 2002. In that time, we have helped heaps of Australians.
We generally have more flexibility than most other lenders. We prefer to look at each customer as an individual rather than put them into a home, car or personal loan box.
We would like you to have a good credit history and a record of meeting your financial obligations. As a responsible lender we will make enquiries to confirm your credit worthiness.
An important requirement is for us to make reasonable enquiries so we can be satisfied that you can meet your repayments without incurring financial hardship.
Once we have your application, we will assess your situation and advise all fees and charges plus the rate. If your loan is approved we will send you a free loan quote obligation-free.
We understand that life is full of surprises and can take unexpected turns. That may mean you are finding it hard to cope financially from time to time.
If you’re finding it hard to make ends meet, we want to talk to you about how we can help. We can help the most if you get in contact with us as early as possible.
Give us a call and we may be able to vary or suspend your repayments to help get you back on track.
Our team is here to listen and to help. We will take the time to listen and understand your situation. We may ask you for some information and we will carefully consider how we can help you get back on track.
The best way to apply for a loan with us is by completing our easy online loan application (https://www.loanclub.com.au/application-form). If you would prefer to reach out directly, you can contact us through our website, call us on 1300 loanclub (1300 562 625) or email us at loan@loanclub.com.au